Garmin’s services knocked out by cyber-attack


Smartwatch and wearables maker Garmin is getting its systems – both external and internal – back online five days after attackers encrypted some of them.

The 23 July incident interrupted customer-facing applications, customer support and company communications.

“We have no indication that any customer data, including payment information from Garmin Pay, was accessed, lost or stolen,” the US company said.

“Additionally, the functionality of Garmin products was not affected, other than the ability to access online services. Affected systems are being restored and we expect to return to normal operation over the next few days.”

Among them is health and fitness app Garmin Connect. The company said it anticipates all activity data stored on customers’ devices will appear once users sync the app.

Garmin’s Iridium satellite-connected inReach SOS and messaging services remain fully functional and were not impacted by the outage, and its aviation systems are also fully functional, Garmin said. 


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